In order to migrate this to a new site, it requires that each one of you cancel your Pledge on the Pledge Music site for this campaign.
The next steps will be:
We will establish an ecommerce site (already in the works) showing the exact same items that you pledged with the same pricing. That should be up and running by next week. You will get a notification from us with the link and all credit cards purchases will be accepted.
You each need to cancel your pledge with Pledge Music to ensure that your card has not been charged. We have NO control over that and can’t do that for you. But you should not have been charged until we physically delivered the items. Since we haven’t done that, you should not have been charged and cancelling should not be an issue.
You have the option of either opting out entirely from our Eyes Wide Open once you have cancelled your pledge (hopefully you won’t) or buying the same item at the same price via our ecommerce site setup for this project. It will be the same storefront only migrated to our site.
We are not using Bandcamp or any other “distribution” outlet given the scope of what we are offering.
I will send a link next week for the repurchase of the items on our site. I am talking with Pledge to ensure that cancelling will not be a problem. I know some of you have had issues. I’m working on that and will resolve this asap.
It seems doubtful that Pledge will regroup in time for us to figure this all out in the short term. So, no money will be forthcoming from them to enable this project to happen. Hence, this is our only alternative.
If you pledged for an item, we cannot deliver it since we have received no funding from Pledge at all. Again, anything that was pledged under Pledge cannot be fulfilled at this point.
David is continuing to finish the album and we are sure to have it released by early June.
Thank you. Sorry for the confusion. This was not our doing and like you we are trying to navigate this. It’s very unfortunate but fixable.
Stay tuned.
All best,
John
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